Runbook

health operations OS

Legal

Privacy Policy

Last updated: January 6, 2026

Data handling

How personal and operational information is collected, used, and protected.

This policy explains the types of information Runbook.health processes, the reasons we process it, and the safeguards we apply across the platform and website.

Focus 01

What data we collect and why it matters for product delivery.

Focus 02

How information is protected across the platform.

Focus 03

How long personal data is retained and when it is deleted.

Document map

Privacy Policy at a glance.

Review the main commitments, controls, and responsibilities captured in this document before diving into the full policy detail below.

01

Introduction

Runbook.health operates the website and platform and uses this policy to explain how personal data is collected, used, and disclosed when you interact with the service.

02

Information collection and use

We collect several categories of information to operate the service, improve the product, and support customer relationships.

03

Data protection

We apply industry-standard encryption and security practices to help protect personal information and reduce risk across storage, transfer, and access workflows.

04

Data retention

Personal data is retained only for as long as needed to fulfill the purposes described in this policy and to meet legal, security, and operational obligations.

Introduction

Runbook.health operates the website and platform and uses this policy to explain how personal data is collected, used, and disclosed when you interact with the service.

Information collection and use

We collect several categories of information to operate the service, improve the product, and support customer relationships.

Personal data such as name, email address, and organization information
Usage data describing how you interact with the service
Device data including browser, operating system, and device type

Data protection

We apply industry-standard encryption and security practices to help protect personal information and reduce risk across storage, transfer, and access workflows.

Data retention

Personal data is retained only for as long as needed to fulfill the purposes described in this policy and to meet legal, security, and operational obligations.

Need clarification?

Questions about privacy?

If you need more detail about data handling, retention, or privacy-related requests, contact the team directly at privacy@runbook.health.

Contact our team