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Security
Our security practices and certifications.
Security posture
The controls, standards, and response practices behind the platform.
Security is treated as a foundational part of the operating model, with technical controls, certification efforts, and incident response processes designed to protect customer data and system integrity.
Focus 01
Independent standards and certifications support the security program.
Focus 02
Controls span encryption, access management, and infrastructure security.
Focus 03
Incident response and responsible disclosure channels stay available.
Document map
Security at a glance.
Review the main commitments, controls, and responsibilities captured in this document before diving into the full policy detail below.
Commitment to security
Runbook.health treats security as a top priority and maintains broad security practices intended to protect customer data and preserve trust in the platform.
Certifications and compliance
The security program is informed by common security and privacy standards that support customer assurance and operational discipline.
Data protection controls
Core safeguards include identity controls, technical protections, and regular validation of the environment.
Incident response and disclosure
A dedicated incident response capability supports security handling and vulnerability reporting. Security inquiries and responsible disclosure reports can be sent to security@runbook.health.
Commitment to security
Runbook.health treats security as a top priority and maintains broad security practices intended to protect customer data and preserve trust in the platform.
Certifications and compliance
The security program is informed by common security and privacy standards that support customer assurance and operational discipline.
Data protection controls
Core safeguards include identity controls, technical protections, and regular validation of the environment.
Incident response and disclosure
A dedicated incident response capability supports security handling and vulnerability reporting. Security inquiries and responsible disclosure reports can be sent to security@runbook.health.
Need clarification?
Need a security conversation?
For security questionnaires, disclosure reports, or deeper security discussions, contact security@runbook.health.
Contact our team